FAQs by Patients

View our top patients’ questions and helpful answers.

information and discuss payment and shipping options. If you haven’t heard from them within 72 hours of your doctor sending the prescription, it’s advisable to call them at (800) 622-4510.

Your healthcare provider may have prescribed a medication that isn’t available at traditional retail pharmacies and requires compounding. Wells Pharmacy Network specializes in creating such personalized medications based on your provider’s specifications.

Yes, all medications from Wells Pharmacy Network require a prescription from a licensed prescriber.

To transfer your prescription, contact your physician and have them send it to Wells Pharmacy Network via phone, fax, EMR, or WPNScripts.

Yes, Wells Pharmacy Network can reach out to your healthcare provider to request prescription refills on your behalf.

The time to fill or compound each prescription varies. Most orders are shipped within 2-3 business days.

You can choose to have your prescription shipped directly to your home or pick it up from Wells Pharmacy Network’s Wellington, FL Location.

No, a signature is not required upon delivery.

If your package is delayed, you can check the status by contacting Wells Pharmacy Network’s customer service at (800) 622-4510 or by tracking the shipment using the provided tracking information you received.

Wells Pharmacy Network is licensed in most U.S. states. Contact us directly to confirm availability in your region or check out our shipping maps on www.wellsrx.com.

We deliver your orders fast and with complete discretion, straight to your door.

We're licensed to ship nationwide

Wells Pharmacy Network is a leading compounding pharmacy specializing in creating personalized medications tailored to meet the unique needs of each patient.

Ready to get started?
Let us be your compounding pharmacy of choice

Ask your physician about Wells Pharmacy Network today for all of your compounding needs. If we haven’t yet made their acquaintance, let us know and we’ll be happy to have one of our Customized Medication Specialists contact them to discuss how our commitment to superior science and service makes us a leading compounding pharmacy capable of preparing custom medications that meet their requirements.

Patients with questions about an order, prescription, or medication, please call (866) 506-2174 and ask to speak to a pharmacist.

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Main Phone: (866) 506-2174

Prescription Fax Line: (352) 401-5650

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